Shipping Policy | Zouq Lucknowi Chikankari Studio

Shipping Policy

Thank you for shopping with Zouq Lucknowi Chikankari Studio. We are committed to delivering your favorite Lucknowi Chikankari Kurtas, Co-ord Sets, Kurtis, Dresses, and Ethnic Wear safely and on time.


Order Processing Time

All orders are processed within 1 to 3 business days after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During festive seasons, sales events, or high-demand periods, processing times may be slightly longer.


Shipping Timeline

Domestic Shipping (India)

Estimated delivery time:

  • Metro Cities: 3-5 Business Days
  • Tier 2 & Tier 3 Cities: 4-7 Business Days
  • Remote Locations: 5-10 Business Days

Delivery timelines may vary depending on courier partner serviceability and local conditions.


Order Tracking

Once your order is dispatched, a shipping confirmation email containing your tracking details will be sent to your registered email address.

Customers can track their orders using the tracking information provided.


Shipping Charges

Free Shipping

We may offer Free Shipping Across India on eligible orders and promotional campaigns.

Any applicable shipping charges will be displayed during checkout before payment.


Delivery Delays

While we strive to deliver every order on time, delays may occur due to:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Courier partner issues
  • Government restrictions
  • High order volumes during sales

We appreciate your patience and understanding in such situations.


Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address or contact information is provided, delivery delays or failed deliveries may occur.

Additional shipping charges may apply for re-shipment of returned packages.


Damaged Package During Transit

If your package arrives damaged:

Important Steps

  1. Take clear photos of the package and product.
  2. Contact us within 48 hours of delivery.
  3. Email the images and order details to:

sales@zouqchikankari.com

Our team will review the issue and provide assistance as quickly as possible.


International Shipping

Currently, Zouq Lucknowi Chikankari Studio primarily serves customers within India.

For international shipping enquiries, please contact us before placing your order.


Why Shop with Zouq Lucknowi Chikankari Studio?

  • Authentic Lucknowi Chikankari Clothing
  • Premium Quality Fabrics
  • Secure Online Shopping
  • Reliable Shipping Across India
  • Dedicated Customer Support
  • Stylish Women's Ethnic Wear

Contact Us

For shipping-related questions, please contact:

Email: sales@zouqchikankari.com

Website: zouqchikankari.com