Refund policy

We have a 2-day replacement policy, which means you have 2 days after receiving your item to request a replacement.

To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To request a replacement, you can contact us at sales@zouqchikankari.com.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and arrange a replacement if eligible.

Replacement requests must be raised within 2 days of receiving the item. Items sent back to us without prior approval will not be accepted.

Returns and Refunds

We do not offer returns or refunds. Only eligible replacement requests will be considered as per this policy.

For any replacement-related questions, please contact us at sales@zouqchikankari.com.